Privacy Policy

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E&P Legal Ltd. (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our clients, website visitors, and business partners.

This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and industry best practices — including the Civil Mediation Council (CMC) Code of Conduct.

1. Who We Are

E&P Legal Ltd. is a UK-based Civil and Commercial Mediation firm, helping businesses resolve disputes confidentially, efficiently, and constructively.

Email: info@eandplegal.co.uk

We are the data controller of your personal information.

2. What Information We Collect

We may collect the following types of data:

Personal Identification Data:

Name, email address, phone number, business name, job title
Company details (where applicable)

Case-Related Information:

Nature of dispute, communication records, and documents submitted during mediation or consultation
Notes or summaries created by our mediators or staff

Website and Technical Data:

IP address, browser type, referral source, time zone, and pages visited
Cookies and usage data (see our Cookies Policy)

Marketing and Communication Preferences

We do not collect sensitive personal data unless you provide it voluntarily as part of a mediation process.

3. How We Use Your Data

We only process your data for specific and legitimate purposes, including:

To provide mediation or advisory services
To schedule and confirm appointments
To manage invoices and payments
To comply with legal or regulatory requirements
To send important service updates, resources, or event
invitations (with your consent)
To improve our website and service offerings

4. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

Your consent
The performance of a contract
Legal obligations
Our legitimate interests (e.g., providing services, improving
quality, and marketing where permitted)

5. Data Sharing

We never sell your data.
We may share your data with:

Our professional advisors (e.g., legal counsel, accountants)
IT service providers (e.g., calendar, email, CRM platforms)
Co-mediators or guest experts (with your prior agreement)
Legal authorities when required by law

All third-party providers are bound by confidentiality and data protection obligations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose it was collected for, including satisfying legal, accounting, or reporting obligations.

Mediation records: typically retained for 6 years unless you request otherwise
Marketing contacts: retained until you opt out

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion (“right to be forgotten”) in certain circumstances
Object to or restrict processing in specific cases
Withdraw consent at any time (for consent-based processing)
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at info@eandplegal.co.uk.

8. Data Security

We use appropriate technical and organisational safeguards to protect your data from unauthorised access, loss, or misuse. This includes secure servers, encrypted storage, and access restrictions within our team.

9. International Transfers

We do not knowingly transfer your data outside of the UK or EEA. If we work with international clients or service providers, we ensure that appropriate data transfer mechanisms are in place (e.g., standard contractual clauses).

10. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on our website with the revised effective date. We encourage you to check back periodically.

Contact Us

For questions about this Privacy Policy or how we handle your data, email:info@eandplegal.co.uk

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Mediation is an effective alternative dispute resolution (ADR) method that promotes constructive dialogue, leading to fair and sustainable solutions.

Disclaimer: E&P Legal does not provide legal advice.

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Specialist Areas

Business Partnership Breakdowns

Shareholder Disagreements

Founder and Co-Founder Fallouts

Family Business Disputes

Contract, Communication & Team Tensions

1-2-1 Conflict Support

Insolvency-Related Business Conflicts

Wills & Succession-Related Disputes

IP Rights & Brand Ownership Disputes

International Trade & Cross-Border Debt Recovery

Get In Touch

Phone

+44 (7546) 301 827

Email

info@eandplegal.co.uk

Location

34 Brookland avenue LU7 3QX Leighton Buzzard United Kingdom